LIME & LOU’S
PRIVACY POLICY

The short version: We will use your data to make your experience better, and protect it like it was our own. You can choose what messages to get from us. And if you want to, you can ask us to delete all of your data from our databases anytime.

The full version:

PROTECTING YOUR PRIVACY

We care about your privacy and take steps to ensure it's always protected. We believe it's important for you to know what information the website "Lime & Lou" (the "website") collects, the reasons we collect it, and how we use it. Capitalized words that don't have a definition on this page will hold the meaning given to them in the Terms of Use. The website collects Personal Data, which gives us the ability to create a personalized shopping experience for you. It also allows us to contact you about your purchases and/or for marketing purposes. We do not sell Personal Data or any other data collected to anyone.

HOW DO WE COLLECT INFORMATION?

We collect information about you when you perform the following actions:

Place an order or contact us
Subscribe to our newsletters or other marketing platforms
Sign up on our site
Send us a review or feedback
Comment on articles on the website

By entering your personal information on the website, accepting the disclaimers as you sign up, and/or continuing to use the website, you consent to the terms of this Privacy Policy and our use of your Personal Data according to the Privacy Policy.

NON-PERSONAL DATE WE COLLECT

We will collect aggregated information like the name and version of your internet browser, your number of visits to the website, the average time you spent on the website, the pages viewed, etc. This information will not be identified and will be used to improve usability, content, and functionality.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

The Personal Data we collect includes information such as date of birth, product preferences, payment information, email address, and home address. We may also collect certain Personal Data from external sources (referred to as "Personal Data"). We do not store any payment information past the point of purchase. We may use your email address for marketing purposes and send you offers we think are relevant unless you opt out of these types of messages. We only collect the information stated, which is classified as 'identifiers' by the CCPA.

HOW DO WE USE YOUR PERSONAL DATA?

Personal Data lets us do the following:

Give you a personalized shopping experience with services, content, and offers that are relevant to you and to your online shopping habits and needs
Let you know of any changes in administration, products, or services.
Perform social media actions, promotions, marketing events, etc.
Improve usability, content, and functionality.

We will retain your information only to the extent necessary for our legitimate interests, such as marketing purposes, fraud prevention, and record-keeping. We do not sell your Personal Data or any other data collected to anyone. We'll retain the data securely unless you ask us to remove it. To submit a data removal request, visit the following link Select 'Something Else', then choose 'Data Protection' under 'topic'.

YOUR RIGHTS

You may contact us at any time for the following:

To get access to any Personal Data we hold that relates to you.
To get access to Non-Personal Data we collected from you.
To know whether we share or sell your Personal Data.
To get confirmation that we do not sell your Personal Data.
To ask us to delete your Personal Data.
To exercise these rights without it affecting the services and prices we offer.

Your email should include adequate details of your request. We may ask for more information to verify your identity or handle your requests. Please note that these rights are not definite. Requests are subject to applicable legal requirements.

INTERACTION WITH THIRD PARTY PRODUCTS

This privacy policy does not apply to companies that we do not own or control or third-party services with which you interact. We are not responsible for the privacy practices or the content of these third-party services. We recommend you review the conditions for each third-party service before using it or interacting with it.

SECURITY

The security of your Personal Data is important to us. All data transferred on our site is TLS-encrypted and complies with strict security standards. Payment information is transferred securely to our payment providers. However, no online transmission or electronic storage method is 100% secure. Therefore, we cannot fully guarantee the confidentiality of your Personal Data. If you have any questions or security concerns, please contact us.

CHILDREN'S PRIVACY

Our services are not intended for children under the minimum age for consent in the jurisdiction they live in (such as 16 in certain countries in the EU; "Legal Age"). We do not knowingly obtain personal information from children under the Legal Age without parental consent. If we learn that we have collected such information, we will delete it as quickly as possible. If you are aware of any personal information in our possession which may relate to children under the Legal Age, please contact us.

COOKIES

The website places small packets of data, known as cookies, onto users’ computers and mobile devices. This is standard practice that all online businesses apply. Cookies are an integral part of assisting the website in providing a high quality online shopping experience to all users.
Using these cookies, we can determine the buying and browsing behavior of users who have cookies enabled, personalize content and ads, provide social media features, and analyze our traffic.
Users can disable cookies from their browser, We may not be able to provide some of the website's services if you disable your cookies.
For more information about cookies, read our full Cookie Policy.
We also share information about your use of our website with our social media, advertising and analytics partners, They may combine it with additional information you gave them or with the information they collected from you.
By using the website you consent to our Cookie Policy.

MANAGE COOKIES PREFRENCES

UPDATES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Please occasionally check this page to review the most recent version.

LIME & LOU’S PRIVACY POLICY